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Begini Himbauan Direktur PDAM Tomohon Jika Ada Gangguan - Redaksisulut.com
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Begini Himbauan Direktur PDAM Tomohon Jika Ada Gangguan
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Tomohon-Direktur Perusahaan Daerah Air Minum (PDAM) Kota, Adrian Ngenget, mengimbau seluruh pelanggan untuk proaktif melaporkan apabila mengalami gangguan layanan air bersih maupun menemukan kerusakan instalasi pipa di sekitar tempat tinggal.
Menurut Adrian, respons cepat dari masyarakat sangat membantu PDAM dalam menjaga kelancaran distribusi air dan mempercepat proses penanganan masalah di lapangan. “Kami mohon kerja sama dari masyarakat. Jika ada keluhan, gangguan suplai air, kebocoran pipa, atau instalasi yang rusak, segera laporkan kepada kami,” ujarnya, Sabtu (10/5/2025).
Untuk memudahkan komunikasi, PDAM Kota Tomohon telah menyediakan saluran aduan yang dapat diakses masyarakat. Layanan pengaduan bisa dilakukan melalui WhatsApp di nomor 0812-4555-5199 atau melalui telepon ke (0431) 352120.
Adrian juga menegaskan bahwa pihaknya berkomitmen memberikan pelayanan terbaik kepada masyarakat dan terus melakukan perbaikan infrastruktur agar distribusi air bersih berjalan lancar. “Kami akan terus berupaya meningkatkan pelayanan, tapi tentu kami butuh informasi cepat dari masyarakat agar bisa segera bertindak di lapangan,” tambahnya.
Himbauan ini menyusul laporan beberapa warga soal gangguan aliran air di sejumlah wilayah dalam beberapa hari terakhir. PDAM mengaku telah mengerahkan tim teknis untuk mengecek kondisi pipa dan melakukan perbaikan secepatnya. (*)
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